These Terms govern your use of erynoqhub.com and any purchase made through it. By browsing, registering, or placing an order, you agree to be bound by these Terms. Please read them carefully.
This website is owned and operated by Erynoq Systems Private Limited ("we", "us", "Erynoq Hub", or "the Company"), a company incorporated under the Companies Act, 2013, with its registered office at JK Business Centre, 8-2-293/82/A/787/1/4F/1, 4th Floor, Road No. 36, Jubilee Hills, Rangareddy, Hyderabad, Telangana - 500033. GSTIN: 36AAJCE2200Q1ZJ.
Throughout these Terms, "you" or "Customer" refers to any individual who accesses, browses, or transacts on this website.
You must be at least 18 years of age and legally capable of entering into a binding contract under Indian law to place an order on this website. By transacting with us, you confirm that you meet these requirements.
You may shop as a guest or by registering an account. You agree to:
We reserve the right to refuse, cancel, or limit any order — including in cases of suspected fraud, pricing errors, stock unavailability, or non-serviceable delivery locations.
All prices on the website are displayed in Indian Rupees (₹) and are inclusive of applicable GST unless otherwise stated. The final amount payable — including any shipping charges, COD handling fee, or taxes — is clearly shown to you at checkout before payment is initiated.
We accept the following payment methods:
An invoice with GST breakdown is generated for every successful order and emailed to your registered email.
In the rare event of a pricing error, we reserve the right to cancel the order and issue a full refund within 5–7 business days.
Placing an order constitutes an offer to purchase. The order is deemed accepted only when we send you a confirmation email and dispatch the items. Until then, we may decline or cancel the order for reasons including but not limited to: stock unavailability, payment failure, suspected fraud, or non-serviceable pincode.
Shipping timelines, charges, and serviceability are detailed in our Shipping Policy. Estimated delivery is 5–10 business days from order confirmation, subject to courier and pincode serviceability.
Cancellation and return eligibility, timelines, and refund processing are detailed in our Refund Policy and Return Policy. Refunds for prepaid orders are processed within 5–7 business days; COD refunds are credited via bank transfer within 7–10 business days after pickup.
We make every effort to display product details, images, sizes, and colours as accurately as possible. However, slight variations may occur due to monitor settings, photography lighting, or fabric batch differences. Such variations are not grounds for a defect claim.
All product specifications — pricing, SKU, stock status, fabric, fit — are clearly stated on each product page.
You agree not to use the website for any unlawful or prohibited purpose, including:
All content on this website — including but not limited to brand name, logo, product photography, copy, layouts, design system, and source code — is the exclusive property of Erynoq Systems Private Limited and is protected under the Copyright Act, 1957, and the Trade Marks Act, 1999. Any unauthorised use, reproduction, or distribution is strictly prohibited.
To the maximum extent permitted under Indian law, Erynoq Systems Private Limited shall not be liable for:
Our total aggregate liability for any claim arising out of an order shall not exceed the value of that order.
You agree to indemnify and hold harmless Erynoq Systems Private Limited, its directors, employees, and partners, against any claim, loss, damage, or expense arising from your breach of these Terms or your violation of any applicable law.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. Any dispute arising from or in connection with these Terms or any transaction on this website shall be subject to the exclusive jurisdiction of the competent courts at Hyderabad, Telangana.
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of our Grievance Officer are published in the section below and on our Grievance Redressal page.
We reserve the right to amend these Terms at any time. The revised Terms will be posted on this page with an updated "Last Updated" date. Continued use of the website constitutes acceptance of the revised Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For any clarification on these Terms or to escalate a grievance, contact our Grievance Officer:
Yedhururu Abhilash · Grievance Officer
Email: grievance@erynoqhub.com
Phone: +91 9989402274
Erynoq Systems Private Limited, Hyderabad, Telangana — 500033